Hopefully Steam will come up with a solution to protect the smaller developers here without taking away the refund system entirely as a result of abusers, as there really needs to be a system to protect customers from broken games as well.
#Steam refund policy series#
In fact, even episodes of series from Telltale Games could be beaten in two hours most of the time. Two hours is way too much time for really short games. The longer games should fall under the existing system that was implemented, but shorter games should have less playtime allowed to let people see if it works and if they like it very quickly. After that period there is no guarantee that. This is where some sort of option needs to be available with much more stringent limits. After purchase you have 14 days or 2 hours of playtime (whichever comes first) to request a refund for your game. This just means that a majority of people had a little time with it and had their fill and basically returned it to the store. This is definitely not a broken game either, as it had a “Very Positive” score on Steam. In three days, 18 purchases were made for Beyond Gravity for $1.99, but 13 requested a refund. One of the most telling examples was developer Qwiboo, who’s game Beyond Gravity was hurt by refunds badly this week. 27, 2021 6:27 am EDT When it comes to buying video games for PC, one of the favorite places for gamers is Steam. One worry was that smaller developers, especially those that create short games, may get hurt by this and according to some tweets compiled by Gamezone, this is already happening. Steam Return Policy Forces Independent Developer Out Of Business By Satsuki Then / Aug. This was quickly praised as an excellent addition in a world where buggy games were getting released and consumers thus screwed after purchasing.
This new refund option from Steam allowed gamers to get a refund within two weeks of the purchase of a game, as long as they had not played anymore than two hours combined. Choose the reasons for requesting a refund. Click on the game you want to get a refund for.
The digital distribution service has technically had a refund option in the past, but a much more consumer friendly version was adopted last week and to nobody’s surprise, it sounds like it may already be being abused. You can request a refund for a game purchased on Steam by following these steps: Go to Steam Support. As far as Steam is concerned, you can request a refund as long as the request is made within the required time period, and the game has been played for less than.
#Steam refund policy Pc#
Perhaps your PC is having trouble running a game or you’ve bought one by mistake. Your suggestion is no different than someone saying they should allow refunds for games played 150 hours as long as the purchase was made less than 2 weeks ago. Steam debuted to the general public in the early 2000s and has continued to grow larger every year. The Steam refund policy states that you can request a refund for any reason. The refund policy requires the game to be played less than 2 hours AND purchased less than 2 weeks ago.
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